Refund policy

If you have any questions or would like additional information about a product prior to placing your order, please contact us and we will be happy to help.

ALL SALES ARE FINAL

Out of precaution during the pandemic, we are unable to accept any returns or exchanges for items once they have left the store. Thank you for your understanding.

Exceptions:

Items deemed to be defective and returned within 7 days with original sales receipt. Please use our contact form and tell us about the problem. Include your name, order number, and phone number. We do not cover shipping costs for returns and the original shipping fees will not be refunded. 

As a registered charity, we THANK YOU for your purchase.